Effective Date: 1/29/2026
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1. Introduction
We value your privacy and are committed to protecting your personal information, including for text message communications initiated through our website. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
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2. Information We Collect
We may collect personal information you voluntarily provide, such as:
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Name
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Phone number
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Email address
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Any other contact details you submit through forms or SMS opt-in processes
We also collect technical information (e.g., IP address) for website security and analytics.
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3. How We Use Your Information
We use your data to:
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Respond to inquiries and provide services you request
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Send SMS messages after you have opted in
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Improve our website and customer experience
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Comply with legal requirements
4. SMS Communications and TCR Compliance
By opting-in to receive text messages from us, you consent to receive messages related to:
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Service reminders
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Appointment notifications
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Promotions (if applicable)
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Other updates you have explicitly requested
We adhere to The Campaign Registry (TCR) campaign guidelines, including:
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Maintaining proof of consent for all phone numbers we message
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Not sharing phone numbers or SMS consent with third parties or affiliates for marketing/advertising purposes under any circumstances
5. Opt-Out (Unsubscribe)
You may opt out of SMS messaging at any time by replying STOP to any message. After this, we will stop sending you further SMS messages and may send one final delivery confirming your opt-out status.
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6. Help & Support
Reply HELP to any message for assistance, or contact us at:​
sales@northlandrefrigeration.com
Phone number
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7. Security
We implement reasonable safeguards (e.g., encryption, secure servers) to protect your data against unauthorized access, loss, or misuse.
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8. Changes to This Policy
We may update this Privacy Policy. The new version will be posted with a revised effective date.